Legal

    PropTide Privacy Policy

    Effective Date: March 28, 2026

    Last Updated: March 28, 2026

    This Privacy Policy explains how PropTide, operated by TARS Technologies LLC ("PropTide," "Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use our website, applications, challenge platform, and related services (collectively, the "Services").

    By using the Services, you acknowledge the practices described in this Privacy Policy.

    1. Scope

    This Privacy Policy applies to personal information we collect:

    • directly from you;
    • automatically when you use the Services; and
    • from third parties that support our operations, such as authentication, analytics, payment, or fraud-prevention providers.

    This Privacy Policy does not apply to third-party websites, apps, platforms, or services that are not operated by PropTide, even if linked from our Services.

    2. Information We Collect

    2.1 Information You Provide

    Depending on how you use the Services, we may collect:

    • name;
    • email address;
    • username and password or authentication credentials;
    • profile information;
    • billing and payment information;
    • mailing address;
    • phone number;
    • date of birth or age verification information;
    • tax information where required for prize reporting;
    • communications you send to us;
    • challenge entries, selections, submissions, or preferences;
    • survey responses, feedback, and support requests;
    • identity-verification information where required for prizes, fraud prevention, or compliance.

    2.2 Information Collected Automatically

    When you use the Services, we may automatically collect:

    • IP address;
    • device identifiers;
    • browser type and version;
    • operating system;
    • referral URLs;
    • pages viewed;
    • timestamps;
    • clickstream and usage information;
    • session and login activity;
    • approximate location inferred from IP address;
    • cookie identifiers and similar technologies;
    • crash data, diagnostics, and performance logs.

    2.3 Information from Third Parties

    We may receive personal information from:

    • authentication providers;
    • payment processors;
    • analytics vendors;
    • fraud and security vendors;
    • identity verification providers;
    • marketing and attribution providers;
    • publicly available sources; and
    • partners or data providers that support challenge operations.

    3. How We Use Personal Information

    We may use personal information to:

    • provide, maintain, and improve the Services;
    • create and manage accounts;
    • administer challenges, leaderboards, scoring, prizes, and promotions;
    • process payments and prevent chargebacks;
    • verify eligibility, identity, and compliance;
    • communicate with you about your account, challenges, results, support issues, and policy updates;
    • detect, investigate, and prevent fraud, abuse, cheating, bots, security incidents, and other prohibited conduct;
    • personalize content, challenge recommendations, and user experience;
    • conduct analytics, research, testing, and product development;
    • comply with legal obligations and enforce our Terms;
    • protect the rights, safety, and property of PropTide, our users, and others; and
    • send marketing communications, subject to applicable law and your choices.

    4. Cookies and Similar Technologies

    We may use cookies, pixels, local storage, SDKs, and similar technologies to:

    • keep you logged in;
    • remember preferences;
    • understand usage and traffic patterns;
    • measure campaign effectiveness;
    • secure the Services;
    • prevent fraud; and
    • improve functionality and performance.

    You can manage some cookies through your browser settings. Disabling cookies may affect the operation of the Services.

    5. How We Disclose Personal Information

    5.1 Service Providers

    We may share information with vendors and service providers that perform services for us, such as hosting, cloud storage, authentication, analytics, payment processing, customer support, security, communications, identity verification, and prize fulfillment.

    5.2 Challenge Operations and Public Features

    If you participate in challenges, certain information may be visible to other users or the public, such as:

    • username or display name;
    • leaderboard position;
    • challenge statistics, scores, and rankings;
    • badges, achievements, or profile attributes you choose to make visible.

    5.3 Legal and Safety Reasons

    We may disclose information if we believe doing so is necessary to:

    • comply with law, regulation, legal process, or governmental request;
    • enforce our Terms or other agreements;
    • detect, prevent, or address fraud, cheating, or security issues; or
    • protect the rights, safety, and property of PropTide, our users, or others.

    5.4 Business Transfers

    We may disclose information in connection with an actual or proposed merger, acquisition, financing, bankruptcy, asset sale, or other corporate transaction.

    5.5 With Your Direction or Consent

    We may disclose information when you ask us to or otherwise consent.

    6. Data Retention

    We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

    • provide the Services;
    • maintain account and challenge records;
    • award prizes and handle tax reporting;
    • resolve disputes;
    • detect fraud and abuse;
    • enforce agreements; and
    • comply with legal obligations.

    Retention periods may vary depending on the type of information and the reason we hold it.

    7. Data Security

    We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

    You are responsible for maintaining the confidentiality of your credentials and for using the Services in a secure manner.

    8. Your Choices

    You may have the ability to:

    • access, update, or correct account information through your account settings;
    • unsubscribe from marketing emails by using the unsubscribe link;
    • disable cookies through browser controls;
    • close your account by contacting us; and
    • exercise privacy rights available under applicable law.

    Even if you opt out of marketing, we may still send transactional or service-related messages.

    9. U.S. State Privacy Rights

    Depending on your state of residence and subject to applicable law, you may have rights such as:

    • the right to know what personal information we collect, use, disclose, sell, or share;
    • the right to access or obtain a copy of personal information;
    • the right to request deletion;
    • the right to correct inaccuracies;
    • the right to opt out of certain targeted advertising, sale, or sharing of personal information;
    • the right to limit the use of certain sensitive personal information where applicable; and
    • the right not to receive discriminatory treatment for exercising privacy rights.

    To exercise applicable rights, contact us at support@proptide.io. We may need to verify your identity before processing a request.

    California Notice

    If the California Consumer Privacy Act or other California privacy laws apply to PropTide, California residents may have specific rights under those laws. PropTide does not sell personal information for money. If PropTide engages in "sharing" or targeted advertising as defined by applicable law, we will provide any required notices and opt-out mechanisms.

    Important: You should only keep the California-specific sentence above if it accurately reflects your actual ad-tech and data-sharing setup.

    10. Do Not Track / Global Privacy Control

    Some browsers offer a "Do Not Track" signal. There is no uniform industry standard for responding to it. Where required by applicable law, we may recognize browser-based opt-out preference signals, including Global Privacy Control, for applicable data uses.

    11. Children's Privacy

    The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without appropriate authorization, we will take steps to delete it.

    If you believe a child under 18 has provided us personal information, contact us at support@proptide.io.

    12. International Users

    The Services are operated from the United States and intended primarily for users in jurisdictions where the Services may lawfully be offered. If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries that may not provide the same level of data protection as your home jurisdiction.

    13. Third-Party Links and Services

    The Services may contain links to third-party services or integrate with third-party tools. We are not responsible for the privacy, security, or content practices of those third parties. Their terms and privacy notices govern your interactions with them.

    14. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by updating the "Last Updated" date, posting the revised policy, or using other appropriate means. Your continued use of the Services after the effective date of the updated Privacy Policy means the updated policy will apply to your use of the Services.

    15. Contact Us

    Email: support@proptide.io

    Website: https://proptide.io

    Read our Terms of Service.